The Drinkwell Platinum pet fountain is the ultimate in style and design. This all new design utilizes the same patented free falling stream of water as the original Drinkwell which entices pets to drink more. The Platinum features a new snap on lid to prevent accidental removal, a pre-filter to catch large particles before they reach the motor and a new submersible pump for nearly silent operation.
Customer Rating: 
Summary: Great fresh water
Comment: This is a great product. My dog & cat love having fresh water available all the time. It has a good capacity too. It has a very quiet motor except when it needs to be cleaned. It sounds like a water feature in the house when it is turned up high.
Customer Rating: Summary: My Three Cats LOVE This Product
Comment: I bought the Platinum Pet Fountain for my three kittens, all of whom were rescues (i.e. feral). They were initially afraid to drink out of it, so I gathered them up and did the Mommy Cat Seal of Approval--I got down on all fours and pretended to sip from the fountain. Well, after that, all of them drank from it and what's more, all of them prefer drinking from the running water stream rather than the bowl.
The fountain, as both negative and positive reviews have mentioned, is made of plastic and can be disassembled into five parts (reservoir, motor, fountain, base, lid). Negative reviewers were concerned that leaking problems occurred because of the parts being separate. I disagree. I had a leaking problem the first day. First, I tested my floors with a marble. They were perfectly level. Then, I took the fountain apart and put it back together again, making sure everything clicked into place with no gaps. Problem solved; I've had no leakage problems since then. If it's leaking, you've probably not assembled it correctly or have a sloped floor.
Negative reviewers said the product was loud; one reviewer said she could hear it running "30 feet" away. It is NOT loud. I have hardwood floors, so there's a lot of room for loudness. I can hear my cats walking around my house from fifty feet away. I can NOT hear this fountain from ten feet away except as a faintly running waterfall sound, much like those little relaxation waterfalls you get as gifts. The only reason I can think of for it being too loud is if you turned the stream speed up all the way (it adjusts from a thin stream of water to a pouring stream of water depending on how much your pet drinks). I'm telling you, no matter how much your pet drinks, you only need to put the stream at half-capacity. I have three cats, and they drink a lot. Half-capacity is more than enough. Also, you CAN NOT hear the motor running in this thing at all. Whoever posts a review saying they can hear the motor is NOT talking about this fountain, they are talking about the original Drinkwell. The Platinum costs more specifically for the benefits of quietness and ease of use.
As far as all the parts, it's fantastic for me because I can just take the parts and soak them in bleach water once a week. The directions, by the way, request that for the health of your pet and the health of the motor, you clean the fountain weekly. If you have hard water, expect to clean it more often and use vinegar. I have hard water and have not had a problem with the motor at all. I am also religious about cleaning the fountain once a week because I think my cats deserve clean water.
There are negative reviews concerning hard water problems, and at least one reviewer also stated that she only cleaned her fountain once every three weeks. Could you imagine only giving your pet fresh water once a month? Horrid. You won't have hard water problems if you follow the directions provided with the fountain, which includes cleaning it at least once a week.
My cats are extremely active little fluff balls, so food particles (and the occasional cat toy) get in the fountain. Thankfully, between the carbon filter and the plastic filter guard between the motor and the bowl, it hasn't been an issue. Also, the filter replacements are extremely affordable. A three-pack can be bought for under ten dollars, and they last a while.
The directions recommend placing a towel or place mat under the fountain in case your cats play in it. The first week or so, the kittens liked to play with the stream of water--they'd whack at it with their paws. For that week, I had a towel under the fountain so it wouldn't ruin my floors. The kittens are becoming cats and have laid off on the water play. I've had it just sitting on my hardwood floor for months without any water leakage problems, and I'm glad because I thought it looked stupid with a giant towel underneath it. However, if your pets insist on playing in the fountain, I'd recommend buying one of those clear place mats to put underneath it. You're not going to have an ocean of water under the fountain, but it'll be an easier cleanup that way.
The only downside, I think, is that when you fill the reservoir, you have to be quick about getting it into the fountain so it doesn't drip on the floor. A small price to pay for six days of not having to fill a water bowl.
If you have any questions, please feel free to post them in the comments section. As far as I'm concerned, this fountain is worth at least double the price for which amazon is selling it.
Customer Rating: Summary: Drinkwell Platinum is the best!
Comment: I've only had this fountain for a little while, but I do know that I love this fountain and so do my cats! After buying 3 Petmate Deluxe Fresh Flow Pet Fountains in 4 years (my review is on the Petmate page), I finally decided to try The Drinkwell Platinum Pet Fountain and wish I had done it sooner! My cats love the stream because it's just like a stream coming out of the faucet (my male cat loves the tub faucet...I'm hoping he'll like this better). It doesn't splash anywhere and it's VERY quiet. It's so nice to have a fountain that doesn't leak water and a fountain where I can keep the filter in place (because the Petmate always leaked water when the filter was in place). It's also VERY easy to clean compared to the Petmate (LOVE that!). FYI, this fountain is bigger than the Petmate and the reservoir is huge compared to the Petmate. Also, I thought it was going to be white, but it's actually a speckled grey/blue (which I like better). I'm hoping this fountain will last much longer for me than the Petmate fountains did.
Customer Rating: Summary: No longer drinking from the faucet
Comment: Love the design, function and cleanliness of the unit. A better design can be made for the holding tank and how it drops water into the main cavity (it's tricky, but I can do it without water spillage). The cats love it, and that is all that matters. Maintenance is a breeze, even with hard water...
Customer Rating: Summary: What a lifesaver - so much better than competitors!
Comment: I used the Cat-it fountain for a year, switched to this to see if I could find something better, and can't believe how much time I spent using that other fountain. This one in comparison is so delightfully easy to clean and the cats love it. I'm so happy!
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