Customer Rating: 



Summary: Awesome
Comment: Works as well as Cascade or store brand dishwasher detergent for us, yet is non-toxic and without phosphates and chlorine. We have city water. We get spots on soft plastics like Gerber sippy cups, but we did with Cascade and store brand, too. Using a rinse aid and adjusting the detergent amount per the instructions helps.
Customer Rating: 



Summary: Works great
Comment: I have used this for several years now & am happy with how it cleans. I have well water with no water softener & a low amount of minerals. I use around 1 tablespoon (no less) in each detergent cup in the dishwasher. I split the case with a friend who has city water with a higher amount of minerals & she has to use more to effectively clean the dishes, but she is happy with it as well. I keep my detergent in a plasic container rather than the original box (so there is no worry of the box getting wet & clumping the powder). When I first started using this I expected a cloud of lung burning dust like my old detergent when I refilled my container. I was surprised & pleased that there was hardly any cloud & no smell. Also, when the dishwasher exhausts steam, there is no smell then either. The subscription price for this is great as well.
Customer Rating: 



Summary: 7th Generation
Comment: Great alternative to more caustic diswashing detergents. I have been using it for several years. I feel good about using it and my dishes come out great.
Customer Rating: 



Summary: What a waste!
Comment: I tried and really liked other Seventh Generation products, but this was just terrible. Yes, I have hard water. I filled both cups like the instructions said to do with hard water and also used a rinse aid (instructions recommended for hard water) but it left white scum all over everything! I was very disappointed. I wanted to use something eco friendly, but at this rate I'll be using my electrosol again.
Customer Rating: 



Summary: Doesn't clean my dishes
Comment: Unless the dishes are perfectly clean before going into the dishwasher, this detergent doesn't work. It didn't clean my tea cup, which Cascade does. It didn't remove a bit of cake residue on a glass pan; of course, after the pan has been through the entire dishwasher cycle, and the brown bits are still stuck to the pan, they are much, much harder to remove.
Sorry; I tried to be "green". But if I have to run a lot more hot water and use a lot of soap in the sink to perfectly prewash each and every dish before I put it in the dishwasher, that's not too green, either. And since the dishwasher is supposed to be a labor saving device, this soap is causing it to become a more labor intensive device. I cancelled my automatic shipment option on this, and I'll be forced to go to one of the "big box stores" and stock up on Cascade.
Don't waste your money.